After an online game developer had a conflict with one of the Russian players because of cheating (using flaws in computer code to gain advantages in the game), the company contacted KIAP with a request to evaluate the current user agreement governed by the law of the EU and the Republic of Cyprus on the subject of its compliance with mandatory regulations of Russian law and assess the risk entailed by the application of the Law on the Protection of Consumer Rights to relations with players.
KIAP has analysed the judicial practice on online games regarding the application of the Law on the Protection of Consumer Rights and Chapter 58 of the Civil Code of the Russian Federation (conducting games and betting) to the legal relations of developers and players, as well as the terms of the client’s user agreement, reworked the conditions related to the possibility of cancelling the results of cheating players, and prepared recommendations aimed at bringing the user agreement into compliance with the regulations of Russian law.
Participants: